20

Nov

Introduction iTunes Version

iPhone GuardBuddy Startup ScreenGuard Buddy is a comprehensive mobile application made for the Man Power sector of the Security Industry. An application made by Security Professionals, currently active in the industry. Made for small to medium security firms looking for a way to cut stationary costs, streamline and improve job reporting, provide professional and informative reports for clients, billing and HR department or for individuals wanting a cost effective stand alone solution to maintain their own records.

This App is more than an Security Officers Report Hand book or Alarm Response Docket book replacement. We've packed Guard Buddy with many handy features. Once you've used it, you won't go back to paper.
Download this Stand-alone version of the Guard Buddy App from Apple iTunes (The Latest Version was made Available on the 3rd. January 2013). Trial a fully functional App for the first 14 Days. If you like it, and would like to help support its development, you can purchase the App at the end of the Trial Period and get access to all future updates.

For discussions and quick support, we recommend heading over to our GuardBuddy Forum. If you have a suggestion, don't be shy, discuss it in the Forum. Its true, we can't add everyone's suggestion but every contribution will be carefully considered. If it will improve user experience or offer further functionality we'll add it.

A version is also available from Google Play A.K.A. Android Market (Released: 1st. January 2013). In essence the Android and iTunes Apps offer the same functionality, to see the slight differences between the two, visit the Android Version Features Here.

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Nov

Home Screen and Settings

To customize the HOME SCREEN and make the iPhone App yours, click on the "Settings" Icon with in the taskbar.

(1) Add your Company Logo and Contact details, these will appear on the "Home Screen" and as the Header of the two types of Security Report PDFs that you email and/or store in the "Closed Jobs" screen.
(2) Add three "Quick Dial" numbers with custom labels, these will appear on the "Home Screen" of the App.

Guard Buddy Home Screen     Guard Buddy Settings Screen  

If you're use to using the Android version of Guard Buddy you'll notice we've managed to keep everything the same in the "Quick Dial" Settings on the "Settings" Screen.

 

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Nov

Select a Report Type

From the HOME SCREEN click CREATE JOBS to start using the app.

Screen 1 - Select A Report Type

After you click CREATE JOBS you are given a choice between two kinds of reports.

The first report option is a "GENERAL SECURITY REPORT" This report is smaller than the second type and is mainly used by Mobile Patrol Officers or Static Guards to report general  security incidents found during routine inspections. The second option is  "ALARM RESPONSE REPORT" , this is used for reporting attended Alarm Responses or Unscheduled Call-outs.

Selecting a report type


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Nov

Site Details (General Security Report)

"General Security Report Option"

Screen 2 - Site Details:
(1) Tell the App the particulars of the client you are writting the report for. You can choose to enter the information manually with an option to add these details to your phone contacts for next time or select the information from your existing phone contacts. The "Job Name:" field data is selected from the "Company name" in you phones contact card file. The App will automatically generate a Job (record) number.  Further down you can enter the Date & Time of the report.
There is 5 Mandatory Fields Clearly Marked with (*): Job Name, Job Address, Suburb, State, Date/Time Reported.

Site Details General Security Report  

CLICK NEXT TO CONTINUE ADDING JOB INFORMATION

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Nov

Scene Photos (General Security Report)

Screen 3 - Scene Photos Screen:
(a) As with the Scene Photo Screen for the Alarm Response Report Section, Click "ADD-MORE" to add up to 5 photos from your camera or library at the time. After you have selected a photo, you can then enter a brief description for it, to explain the scene further. Click "Save" after entering the scene descriptions. If you need to change something within the description, Click "Edit". To add another Scene Photo click "ADD MORE".
There Are
No Mandatory Fields.

Guard Buddy App scene photos Empty    Guard Buddy App crime scene photos

CLICK NEXT TO CONTINUE ADDING JOB INFORMATION

22

Nov

Complete Jobs Save/Email (General Security Report)

Screen 4 - Report & Email Screen:
(1) Here you can enter "Additional Comments" for your report. Click "Save" when you've finished the report. If you need to change something within the report, click "Edit" then when you've finished editing "Save" Again. 

For incidents Mobile Patrol or Static Guard Security Officers come across during their routine inspections, we've left check boxes for you to tick for Attempted or Confirmed Break & Enters with space for Key holders/Police Names and their Arrival Times. Keep track of who wrote the report and assure your clients you are a licensed professional by filling in the Attending Security Officer Information.

Finally you need to tell the App if you would like to "Save and Close (Finalise) the General Security Report" or "Save and Email (Finalize) the General Security Report.

To Save and Close the report, click the "Save & Close" button, this finalizes the job and saves all of the data in a PDF Report in the "Closed Jobs Section".

To Save and Email the Report, you can tick the boxes for one or all of the following and it will send it to the email address's populated in the "Site Details" screen ("Job Email"). If you tick the box "My Email" it will also send an email report to the email address used on your Home Screen. You can also enter an email address in "Enter other Email", then send the report to that one as well or on its own. Enter an "Email Subject" if you like then click "Save & Email".

(2) This will open your phones email client, you can enter additional info into the body of the email and then click "Send" as usual. You'll need to have your email setup within your phone to send reports.

There is 1 Mandatory Field Clearly Marked with (*): Security Officer Name.

Save and Email General Security Report 

(3) This Report is now Considered Closed. All of the information pertaining to this Report has been compiled into a Security Officer General Security/Incident Report (PDF Format) and sent as an attachment to the email addresses you selected. Also a copy of this PDF has been saved in the "Closed Jobs" Section. The PDF Report is saved as what ever name you entered in the "Job Name" field,  Example: Johns_Warehouse.pdf  Click here to view example of the emailed General Security PDF Report.
No Mandatory Fields.

 Guard Buddy App Job Closed Screen

CLICK "RETURN TO HOME SCREEN".

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Nov

General Security Report PDF

This is what the iPhone Emailed Security Officer General/Incident Report looks like.

The Header is made up of your Company Logo, Company Name, Phone, Fax, Mobile and Email entered for your "Home Screen".

Security Officer General Incident Report

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Nov

Site Details (Alarm Response Report)

"Alarm Response Report Option"

Screen 1 - Site Details:
(1) First the App needs to know where the Alarm Response or Call-out job is. You can choose to enter the information manually with an option to add these details to your phone contacts for next time or select the information from your existing phone contacts. The "Job Name:" field data is selected from the "Company name" in you phones contact card file. Once the contact details have been entered, you can then click on "Get Directions" at anytime. The iPhone Default TomTom Maps App will then popup within the Guard BuddyApp and guide you at street level in Real Time to the job location. This will save you time for new or irregular clients, now there is no need to enter the details into your GPS Navigator Unit or Software App again. If you miss a turn and you need to find a new Route to the job location, simply click the green Refresh button and the App will produce a new Route. The App will automatically generate a job number (if your concerned about where job numbers will go that are given to you, don't be, we have thought of everything, keep reading). Further down you'll find a drop down list for the Job Description.
There is 5 Mandatory Fields Clearly Marked with (*): Job Name,Job Address,Suburb,State,Job Description.

Guard Buddy Job Site Details Top Guard Buddy Map Start Position 


(2) Next you can record who requested the Alarm response or Call-out. Again you can choose to enter the information manually with an option to add these details to your phone contacts for next time or select the information from your existing phone contacts. The "Requested By:" field data is selected from the "Company name" in you phones contact card file. Simply click the "Call Back" button to call the requesting contact back. You'll also see a Reference Number space if you need it for a Control Room Job number and a Date/Time the job was Requested, Zone Number and Zone Description Fields.
There is only 1 Mandatory Field Clearly Marked with (*): Requested By.
Guard Buddy Site Details Job Requested By

(3) You may not require it but we added the following just in case. Record in the App who you will be Billing for this job, the contact details can be added the same as above. The "Billing Name:" field data is selected from the "Company name" in you phones contact card file. We've added room for yet another Reference Number here, we've left nothing to chance. For the times a client requires a guard to let them in or out of a locked premise, Tick Yes or No if fees were collected by the guard at the time of this service. Also If Random Patrols have been requested, you can enter how many.
There Are No Mandatory Fields Here.

Guard Buddy Site Details Billing and Extras

CLICK NEXT TO CONTINUE ADDING JOB INFORMATION

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Nov

Job Details (Alarm Response Report)

Screen 2 - Job Details Screen:
(a) If a specific detailed report isn't required, simply select from the generic text in the "Patrol Quick Note" Dropdown list
(There is more room for extra comments on the next two screens, don't worry). Next select your Arrival Date/Time. We've left check boxes for you to tick for Attempted or Confirmed Break & Enters with space for Key holders/Police Names and their Arrival Times. Keep track of who wrote the report and assure your clients you are a licensed professional by filling in the Attending Security Officer Information.
There is only 2 Mandatory Field Clearly Marked with (*): Date/Time Arrived, Security Officer Name.

Guard Buddy Client Job Details Screen   

CLICK NEXT TO CONTINUE ADDING JOB INFORMATION

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Nov

Scene Photos (Alarm Response Report)

Screen 3 - Scene Photos Screen:
(a) Click "ADD-MORE" to add up to 5 photos from your camera or library at the time. After you have selected a photo, you can then enter a brief description for it, to explain the scene further. Click "Save" after entering the scene descriptions. If you need to change something within the description, Click "Edit". To add another Scene Photo click "ADD MORE".
There Are
No Mandatory Fields.

Guard Buddy App scene photos Empty    Guard Buddy App crime scene photos

CLICK NEXT TO CONTINUE ADDING JOB INFORMATION

20

Nov

Complete Jobs Save/Email (Alarm Response Report)

Screen 4 - Report & Email Screen:
(1) Here you can enter "Additional Comments" for your report. Click "Save" when you've finished the report. If you need to change something within the report, click "Edit" then when you've finished editing "Save" Again. 

Next you can enter the Date/Time Departed, once you've entered this the Time Duration will be calculated for you.

Finally you need to tell the App if you would like to "Save and Close (Finalise) the Job Report" or "Save and Email (Finalize) the Job Report.

To Save and Close the Job, click the "Save & Close" button, this finalizes the job and saves all of the data in a PDF Report in the "Closed Jobs Section".

To Save and Email the Job, you can tick the boxes for one or all of the following and it will send it to the email address's populated in the "Site Details" screen ("Job Email", "Requested By Email", "Billing Email"). If you tick the box "My Email" it will also send an email report to the email address used on your Home Screen. You can also enter an email address in "Enter other Email", then send the report to that one as well or on its own. Enter an "Email Subject" if you like then click "Save & Email".

(2) This will open your phones email client, you can enter addition info into the body of the email and then click "Send" as usual. You'll need to have your email setup within your phone to send reports.

There is 1 Mandatory Field Clearly Marked with (*): Date/Time Departed.

Guard Buddy Security Officer Report  Guard Buddy Security Officer Report Custom email

(3) This Job is now Considered Closed. All of the information pertaining to this job has been compiled into a Security Officer Alarm Response/Call-Out Report (PDF Format) and sent as an attachment to the email addresses you selected. Also a copy of this PDF has been saved in the "Closed Jobs" Section. The PDF Report is saved as what ever name you entered in the "Job Name" field,  Example: Johns_Warehouse.pdf  Click here to view an example of the emailed Alarm Response PDF Report.
No Mandatory Fields.

 Guard Buddy App Job Closed Screen

CLICK "RETURN TO HOME SCREEN".

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Nov

Alarm Response Report PDF

This is what the iPhone Emailed Security Officer Alarm Response/Call-out Report looks like.

The Header is made up of your Company Logo, Company Name, Phone, Fax, Mobile and Email entered for your "Home Screen".

PAGE 1.

Guard Buddy App Security Officer PDF Report Pg1

PAGE 2

Security Officer Alarm Response and Callout

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Nov

Open Jobs Screen

Open Jobs Screen:
If Guard Buddy gets interrupted by a phone call or any other reason while you were entering data, this is where pending/unfinished jobs can be easily accessed from.

"A" in the "CODE" Column indicates an Alarm Response Report.

"G" in the "CODE" Column indicates an General Security Report.

To Open a job and continue actioning it, simply click on a "Job Name". If you'd like to delete an open job for any reason, simply tick the corresponding box to the desired open job and click "Delete Selected Items".

Guard Buddy App Security Officer OPEN JOB Reports

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Nov

Closed Jobs Screen

Closed Jobs Screen:
Easily access completed/finished jobs from the "Closed Jobs" Screen.

"A" in the "CODE" Column indicates an Alarm Response Report.

"G" in the "CODE" Column indicates an General Security Report.

To Open a job and view it, simply click on a "Job Name".If you'd like to email a closed job, simply tick the corresponding box(s) to the desired closed job(s), enter an email address and click "Email Selected Items".If you'd like to delete a closed job for any reason, simply tick the corresponding box(s) to the desired closed job(s) and click "Delete Selected Items". All of the closed jobs are a copy of the PDF report that was emailed when the job was originally completed (It is not editable).

Guard Buddy App Security Officer Closed JOB Reports

Click here to download an example of the CLOSED JOB PDF.

17

Aug

Help Us Improve

Help Us Improve Screen:
We are extremely interested in what you think about the Guard Buddy App, and what you'd like improved or added. Use this screen to tell us. Don't forget to Rate this App in Apple iTunes.

Guard Buddy App Help us Improve Guard Buddy App Feedback Data Guard Buddy App Send Improvements

© 2012 Shane Rodgers / GuardBuddy.co / GuardBuddy.com.au / GuardBuddy.mobi All Rights Reserved. All images and content (C) the original authors.